Shipping & Delivery Policy
At Mobixacess.com, operated by Khushi Enterprises, we are committed to delivering your orders quickly, safely, and reliably across India.
1. Same-Day Dispatch
- Orders placed and payment confirmed before 12:00 PM (Noon) on working days are eligible for same-day dispatch.
- Orders placed after 12:00 PM will generally be dispatched on the next working day.
- Sundays and public holidays are excluded.
2. 24-Hour Dispatch Guarantee
We aim to dispatch every confirmed and eligible order within 24 hours of successful payment confirmation.
In case of unexpected delays due to operational issues, holidays, or other circumstances, customers will be informed whenever possible.
3. Delivery Time
We aim to deliver orders within 1–5 business days, depending on the delivery location and courier service.
- Metro Cities: 1–3 Business Days
- Tier 2 Cities: 2–4 Business Days
- Tier 3 & Remote Areas: 3–5 Business Days
Delivery timelines are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.
4. Free Shipping Across India
Mobixacess.com offers free shipping across India on eligible orders. No additional shipping charges will be applied to qualifying orders.
5. Order Tracking
Once your order is shipped, tracking details will be shared through SMS, WhatsApp, or email, wherever available. You can use these details to track your shipment.
6. Shipping Delays
Delivery may be delayed due to:
- Weather conditions or natural disasters.
- Courier service disruptions.
- Public holidays and Sundays.
- Incorrect or incomplete delivery addresses.
- Other unforeseen circumstances.
7. Incorrect Address
Customers are responsible for providing the correct shipping address and contact number while placing an order. Mobixacess.com will not be responsible for delivery delays caused by incorrect address information.
8. Damaged or Missing Packages
If your package arrives damaged, opened, or with missing products, please contact us within 48 hours of delivery with your order number and clear photos or an unboxing video.
9. Contact Us
For shipping and delivery-related questions, please contact us:
Website: https://mobixacess.com
Email: support@mobixacess.com
Mobixacess.com – Buy Smart. Pay Less.
A Brand of Khushi Enterprises
